Q: WHAT WILL IT COST?
A: Most of our work is legal-aided and fees are based on the Scottish Legal Aid Board Schedule 9. For PC cases based on paper reports we usually suggest sanction of up to one day to start with which often allows us to complete a report with time for some additional consultation or follow-up. If the case is complex we would suggest this amount of time anyway to provide an initial report and a quotation for the bulk of the examination.

Mobile phones are very difficult to assess as these can vary from the simplest device through obsolete or smart phones up to PDA-like devices such as the iPhone. For the simplest phones we reckon on 2 hours to provide a data report with a short narrative.

We generally aim to provide a written quotation within one business day of having the required information.

Q: WHAT ARE YOUR TERMS OF PAYMENT?
A: 30 days following receipt of invoice unless by prior arrangement. We are aware that criminal legal-aided cases can take a long time to settle and we do exercise flexibility.

Q: HOW LONG WILL IT TAKE?
A: Turnaround time can be anything from a small number of days for phones or simple PC cases up to a small number of weeks for more complex cases or where visits have to be arranged.

Q: WHERE CAN YOU GET TO WITHOUT NEEDING OVERNIGHT ACCOMMODATION?
A: We can reach Aberdeen, Inverness and Newcastle and still have enough time to do some useful work within one day. For complex cases at a distance we will quote for a 3* hotel or quote a rate pro rata for an extended day.

Q: WHAT ARE YOUR SECURITY ARRANGEMENTS?
A: We employ safes, alarms, professional secure document destruction and data wiping and encryption as required.

Q: WHAT ABOUT CUSTODY OF EVIDENCE?
A: We recommend establishing a chain of custody for items of evidence submitted for forensic analysis. A chain-of-custody form is included on this web site. We will return evidence by Royal Mail Special Delivery or a
recognised courier unless instructed otherwise.